Why Choose Us

ISM’s Industry Leading Warranty Program and Total Quality Process are part of the ISM Difference. You can rest assured that we don’t just sell hardware, our years of tried and true methodology ensure only top quality equipment will ship to you. Details on our industry leading warranty and quality control are as follows:

• Full Lifetime Warranty on all products (available only to our direct end user customers)

Our Total Quality Control process insures that our technicians fully audit, carefully test, and professionally refurbish all equipment which allows you (and us!) the peace of mind to know that all equipment you receive will work not only upon installation, but also for years to come.

We will send advance replacement or exchange parts at our expense, no questions asked!

• Complete 30 to 90 day warranty on all products sold to our reseller customers, we stand behind everything we sell

Advance exchange parts sent at our expense within the warranty period, no questions asked!!!

We know Quality is job #1, and our results show it! Contact us today for more details.

Why buy refurbished Enterprise IT equipment from ISM?

Our Total Quality Process guarantees that our technicians closely inspect and refurbish all equipment until it meets our impeccable standards. All equipment must pass our rigorous testing and refurbishment process.

Our Total Quality Process:

• All equipment is fully inspected for authenticity and to ensure no counterfeit parts pass through our facility
• Our technicians fully test all components insuring they are 100% original manufacturer goods and in complete working order passing our thorough testing procedures
• All parts are bar coded in our inventory management system and stored in anti-static bags guaranteeing safe storage in our climate controlled facility
• All systems are custom configured by our technicians to your specifications. We meet and exceed all manufacturer standards and further put all systems through our rigorous testing procedures
• All authorized software may be installed and preconfigured at your request including building LPARs so the system is ready for quick installation upon your receipt
• All Disk and Tape Storage are initialized, cleared and formatted ensuring quick and easy installation in your data center
• New batteries are installed on all cache cards and UPS systems
• Fully refurbished systems are closely audited and bar coded before being professionally foam air packed for safe travel to your location
• We guarantee all of the equipment to be eligible for your maintenance agreement and further cover everything under our industry leading warranty policy

But the #1 reason why to buy refurbished IT from ISM?
We will save you up to 90% off the cost of new IT equipment! Contact us today to find out how we can save your IT budget!